At 21nova, the player comes first and that means providing fast support around the clock. In order to efficiently answer player queries and offer assistance, we offer convenient options for contacting us and getting the help you need.

Our Customer Service Team is on standby to offer assistance and advice 24 hours a day, 7 days a week. Please contact us anytime with any questions, comments and/or concerns.


Free Phone (UK only): 0800-0149-450

Phone (International): +44-203-667-8910

International Fax: +44 203-1950-448


Support and issue specific: [email protected]

VIP specific: [email protected]

Live Chat

When you simply need an immediate response, why not try Live Chat. Our friendly Customer Service Representatives are ready to assist you 24/7 in a variety of languages.

Simply download our free software, register and open an account. From that point you can click on Online Support from the casino lobby and chat with a qualified rep.

Here’s what an online chat conversation looks like……….it’s fast, easy and effective.


From the minute you open a 21nova account you are eligible to become a member of CLUB21 – the VIP program that rewards players with exclusive benefits, generous bonuses and a host of perks just for being part of the club.

To receive more information on CLUB21, please contact support or click on 'Cashier' and then 'Comps' in the casino lobby.


Getting Started -  Take it from the Top. All your online casino questions answered from beginning to end.

Download Now - It's fast, easy, safe and FREE to download the casino software. Do it from here.

Banking- All the info you need on deposit and withdrawal methods. 

Casino Games - Take a look at our selection of casino games and you'll soon see why 21nova is the player's casino.

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